How to redeem OrbitsHow to redeem Orbits

How to redeem Orbits

Multiple ways to earn means more Orbits to spend. You can visit Orbit Mall and choose from a wide range of gadgets, home appliances and dining vouchers to redeem your Orbits. You can also use your Orbits to travel or to pay your utility bills.
You can redeem your Orbits through the following channels:


Internet Banking/Alfa:

You can log on to Internet Banking or the Alfa app for the following:

  • Make bill payments using Orbits
  • Transfer Orbits to other customers
  • Pay by scanning a QR code at select merchant outlets

Click here for a step by step guide for Internet banking

Click here for a step by step guide for Alfa

Click here for a step by step guide for payment through Alfapay


Call Centre:

You can contact our call center to redeem your Orbits.


Orbit Mall:

Orbit Mall is our online redemption portal. You can log on to Internet Banking/Alfa to access it and redeem Orbits from anywhere, anytime. Click here for a step by step guide for Internet Banking and here for Alfa.

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