- Bank Alfalah is providing Electronic Funds Transfer facility to its valued customers through the following channels
- Internet Banking
- Alfa App
- Contact Centre
- ATM’s
- Alfalah Transact
- In case of reporting any theft/loss or for any query, please call 111225111 for further assistance.
- In case of any complaints received against EFT transactions, following will be the TAT’s for resolution:
| S.No | Description | TATs (Working Days) |
|---|---|---|
| 1. | Fund Transfer (Within the Bank) | Next Working Day |
| 2. | Inter Bank Funds Transfer | 03 Working Days |
*For IBFT Transactions, in case customer lodges complaint on the same day of transaction, the bank will log dispute on basis of settlement on next working day.
- In case of Inter-Bank Funds Transfer, the sender’s information may be shared with receiving bank to meet SBP obligations.
- All Applicable fees/taxes can be accessed on their respective pages.