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FAQ’s – Hospital Cash Assist by TPL Life

Life is unpredictable and follows no fixed pattern where sudden Illness/Disease or Accidental injuries can visit you uninvited and sometimes leave you financially hurt and highly stressed. With TPL Life Hospital Cash Assist Plan you can be in control of situations like these.

Customer can buy directly from Alfa App.

GOD forbid, customer(s) has been hospitalized due to any reason for 3 days at a hospital, upon discharge from the Hospital customer launch claim for his insurance policy and TPL Life Insurance Limited will pay you an amount of Rs. 10,000 * 3 = 30,000 (Coverage amount multiply by # of days’ hospitalization).

Upon premium deduction, you will get the purchase SMS, in addition to that you can see your policy details anywhere and anytime by simply clicking on the Policy Brief Case tab.

Only in case of legit hospitalization and/or accidental disability/Injuries/Incident

You will not receive anything as this is not investment linked product. The only benefit you gain is the hospital daily cash assistance as per your insurance plan and/or Accidental Disability.

Yes, you can only avail this product if you are between 18-54 and you can continue to remain enroll till the age of 55 years.

Yes, you can only avail this product for one year or one month only.

No, you can only purchase 1 policy on one CNIC.

TPL Life will provide you the policy document within 03-07 working days from your premium deduction via SMS and email. However; you can view the policy General Term and Condition available in Alfa App, go to Policy Brief Case tab at anywhere and anytime.

You may simply click on the Policy Cancel button, instantly you will get the SMS and your premium will be reversed within 5-7 working days or you can contact us on 111 338 111.

Yes, but your premium will not be refunded after free look period passed.

GOD Forbid, if insured person admitted in the hospital, the insured person will submit the claim details to TPL Life Insurance Limited by calling at (021) 111 000 330 or Mailing Address : Plot no. 19 B, Near Roomi Masjid, SMCHS, Shahrah-e- Faisal, Karachi 74900 or by email: nfo@tpllife.com, details are also available under Claim tab.