Business Banking
Personal Banking
Attention: Dear Bank Alfalah Customer, you may expect a delay in receiving documents due to disruption of air network in country as a result of prevailing conditions. We sincerely regret this temporary inconvenience. Bank Alfalah assures you that with the resumption of air transport network, customers will once again begin to receive their mail on time. Thank you for banking with us.
Press Release – Bank Alfalah Records over Rs.10 billion and a Positive Operating Leverage in 2018
Awareness and promotion of PBC Web portal
Security of Digital Payments
Dear Customer, please ensure to never share your account/payment card or any other information with anyone. Bank Alfalah never asks for such information on SMS, email, calls initiated from 111225111 or unsecured web link. Alfa app must be downloaded from Google Play store or Apple App store only. For details, please call 111225111
Get the most out of everyday purchases by using over-limit facility on Bank Alfalah Credit Cards.
Bank Alfalah Debit Cards, ATMs, Internet/Mobile & Branchless Banking will be unavailable on 20 Oct’18 (3am-5am) for system testing. For queries, call 111225111.
Premium Prize Bond (Registered)
Deposit Protection Mechanism
Premium Prize Bonds List of Authorized Branches & Forms
Branch List – Issuance of Fresh Notes via SMS 8877
Consumer Protection at Bank Alfalah
Government of Pakistan Hajj Scheme 2018
Pay your Bahria Town Instalments
Same Day Clearing Branches
Clearing & Collection – List of Centralized & De-centralized Branches
Awareness of Federal Insurance Ombudsman
Schedule of Charges
Profit Rates
Customer Awareness – Security & Skimming
1. Public Awareness Message Beware of Skimming Frauds
2. Public Awareness Message ATM Users
3. Protecting Your Payment Cards
Whistleblowing Policy
Know Your Rights and Responsibilities as a Bank’s Consumer
Bank Alfalah Service Requests TATs
Saturday Banking
Revised T&C for Account Opening
Remittance For Medical Treatment Abroad
Foreign Exchange Against Travel Abroad
Trade Services
Remittance for Studies Abroad
Trade Branches
FCY Dealing Branches
