Whistleblowing PolicyWhistleblowing Policy

Whistleblowing Policy

Bank Alfalah encourages the internal and external whistle blowers in helping the organization by communicating existence of criminal and/or improper activities within the organization to an appropriate level for an unbiased resolution. The whistle blowers may divulge / disclose the acts including but not limited to Frauds, Misrepresentations, Forgery, Theft, Embezzlement or Misappropriation, Corruption, Dishonesty, Collusive practices at Bank Alfalah Branches / Business Centers.

In order to ensure fair and just use of whistle blowing option, Bank Alfalah has right to take penal / disciplinary action if it is proved that the false complaint was lodged with malicious intentions.

The Board Audit Committee through Group Head, Audit & Inspection Group shall have the overall responsibility for ensuring the implementation of Whistle Blowing Policy. Complaints may be submitted:

  1. By Surface mail to the Group Head – Audit & Inspection marking the envelope ‘CONFIDENTIAL’ at following address;

    Bank Alfalah
    2nd Floor, 115-J,
    Main Boulevard, DHA Phase 6,
    Lahore, Pakistan; or

  2. Through e-mails to whistleblowing@bankalfalah.com
Reach someone helpful 24/7111-225-111