AlfaMall is Pakistan’s 1st BNPL Pre-payment marketplace, redefining how customers shop online with secure, advance payments and trusted delivery. Powered by Bank Alfalah, AlfaMall provides a seamless digital shopping experience backed by the strength of a leading financial institution.
As the 2nd largest pre-payment shopping platform in Pakistan, AlfaMall is built on a robust platform, enabling fast, secure, and efficient transactions for all types of users — whether banked or unbanked.
To strive for customer excellence and continual progress, we have introduced several new business verticals tailored to various customer segments — including eCommerce accessibility through branchless banking agents, same-day delivery, a B2B marketplace, and AlfaBNPL, which is now accessible to all banks’ credit card customers.
Inclusive BNPL Model
Enjoy installment plans with:
Phygital Retail Experience
Explore products physically and shop digitally at:
WhatsApp Marketplace
Shop directly via WhatsApp by sending “Hi” to Bank Alfalah’s Chatbot and selecting option 11. Enjoy secure transactions and tailored recommendations.
Instant Shopping Access via WhatsApp – just send “Hi” to Bank Alfalah’s WhatsApp ChatBOT at +92 21 111 225 111 and select option “11”
For complaints - email us at contactus@bankalfalah.com, alfamall.business@bankalfalah.com or contact our 24/7 dedicated helpline at +92 21 111 225 226.
AlfaMall Link: www.alfamall.com