1. Citizen’s Charter Cell:
| SL | Name | Designation | Telephone | Mobile | Fax | Role | |
|---|---|---|---|---|---|---|---|
| 1 | Mustafa Habib E Rabbi | Head of Marketing, Brand, Products, SQ & Strategy | (+88) 09666783783 Ext. 11106 | (+88) 01730438180 | (880-2) 9896782 | mustafa.rabbi@bankalfalah.com.bd | Focal Point |
| 2 | Sadia Rahman | Officer – Marketing, Brand, Products, SQ & Strategy | (+88) 09666783783 Ext. 11144 | (+88) 01724403777 | (880-2) 9896782 | sadia.rahman@bankalfalah.com.bd | Alternate Focal Point |
| 3 | Mohammad Humayun Kabir | Head of Islamic Banking | (+88) 09666783783 Ext.11118 | (+88) 01610014154 | (880-2) 9896782 | humayun@bankalfalah.com.bd | Member |