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Citizen’s Charter CornerCitizen’s Charter Corner

Citizen’s Charter Corner

1. Citizen’s Charter Cell:

SL Name Designation Telephone Mobile Fax Email Role
1 Mustafa Habib E Rabbi Head of Marketing, Brand, Products, SQ & Strategy (+88) 09666783783 Ext. 11106 (+88) 01730438180 (880-2) 9896782 mustafa.rabbi@bankalfalah.com.bd Focal Point
2 Sadia Rahman Officer – Marketing, Brand, Products, SQ & Strategy (+88) 09666783783 Ext. 11144 (+88) 01724403777 (880-2) 9896782 sadia.rahman@bankalfalah.com.bd Alternate Focal Point
3 Mohammad Alamgir Hossain Head of Branch Sales (+88) 09666783783 Ext.11117 (+88) 01713385002 (880-2) 9896782 mohammad.alamgir@bankalfalah.com.bc Chairman

2. Citizen’s Charter Inspection Committee:

SL Name Designation Telephone Mobile Fax Email Role
1 Rahat Shams Head of Retail Banking (+88) 09666783783 Ext. 11104 (+88) 01713001676 (880-2) 9896782 rahat.shams@bankalfalah.com.bd Chairman
2 Momtazul Karim N Ahmed Head of Corporate Banking (+88) 09666783783 Ext. 70230 (+88) 01713047519 (880-2) 9896782 momtazul@bankalfalah.com.bd Member
3 Md. Towhidu-Zzaman Fuad Head of Operations (+88) 09666783783 Ext. 11109 (+88) 01711429518 (880-2) 9896782 fuad@bankalfalah.com.bd Member

3. Citizen’s Charter:

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4. Service Standard:

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