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Corporate Profile – Alfalah Currency Exchange (AFCE)

Alfalah Currency Exchange (AFCE) is a wholly owned subsidiary of Bank Alfalah Limited (BAF), one of Pakistan’s leading commercial banks, operating through a network of over 1,100 branches across more than 240 cities. Bank Alfalah also maintains an international presence in the UAE, Bangladesh, Bahrain, and Afghanistan, with an established legacy of over 27 years in the financial services sector.

AFCE was incorporated on November 28, 2023 and commenced its operations on May 14, 2024.

As a licensed exchange company regulated by the State Bank of Pakistan, AFCE is authorized to conduct foreign currency sales and purchase transactions. The Company is committed to providing secure, transparent, and efficient financial services in strict compliance with applicable regulatory, AML/CFT, and governance requirements.

With a growing nationwide network of over 50 outlets, AFCE aims to enhance financial accessibility while maintaining strong operational controls, risk management frameworks, and customer service standards to serve both domestic customers and overseas Pakistanis.
 

CEO’s Message

Welcome to Alfalah Currency Exchange (AFCE).

Backed by the strength and trust of Bank Alfalah, AFCE is committed to making currency exchange simple, secure and reliable for customers across Pakistan. Since the start of our operations in May 2024, our focus has been on delivering fast service, transparent processes, and a consistently positive customer experience.

With an expanding nationwide network and a dedicated team, we continue to enhance our services by combining strong governance with innovation and customer-centric solutions. Our goal is to build lasting relationships by ensuring convenience, trust, and value in every transaction.

Thank you for choosing Alfalah Currency Exchange. We look forward to serving you.

Asif Hasan Siddiqui
Chief Executive Officer
Alfalah Currency Exchange (Pvt.) Ltd.


Vision

To be Pakistan’s most trusted and preferred exchange company — empowering families and communities with secure, fast, and easily accessible currency and remittance solutions.


Mission & Our Values

To offer seamless, transparent, and reliable currency exchange and remittance services that reflect the strength and customer-first spirit of the Bank Alfalah Group, helping customers stay connected with their loved ones.


Trust & Integrity
We act with honesty and transparency in every interaction.


Customer Empowerment
We design services around your needs, making financial transactions simple and reassuring.

 

Excellence & Reliability
We strive for excellence in speed, accuracy, and service delivery.

 

Innovation & Growth
We embrace innovation to simplify financial services and expand reach.

 

Community & Togetherness
We grow with our customers, their families, and the communities we serve.

 

Board Of Directors

 Pervez Shahbaz Khan                    Chairman
 Haroon Khalid                              Group Head - Compliance and Business Solutions
 Khawaja Muhammad Ahmad           Group Head - Operations and Corporate Services


Management Team

 Asif Hasan Siddiqui                       Chief Executive Officer
 Shaheryar Shafqat                        Chief Financial Officer & Company Secretary
 Salman Arshad                             Head of Treasury
 Muhammad Ateeq Uddin Qureshi     Head of Internal Audit
 Rizwan Ali                                   Head of Operations


Auditor

A.F. Ferguson and Co.                    Chartered Accountants

 

Financial Performance:

Last year audited Financial Statement

 

Locate Us:

Booth/Branch name with addresses – List attached

 

Customer Complaints:

If you have any queries, complaints, or feedback, you may reach us through the following channels:
 

Call Us

Complaints (Head Office): 021-32472387
 

Write to Us

customercomplaints@alfalahexchange.com
 

Head of Operations
Alfalah Currency Exchange (Pvt.) Ltd.
4th Floor, State Life Building No. 1
I. I. Chundrigar Road, Karachi

 

Disclaimer

The information provided on this website is for general informational purposes only. While Alfalah Currency Exchange (Pvt.) Ltd. (“AFCE”) endeavors to ensure that the information contained herein is accurate and up to date, no representation or warranty, express or implied, is given regarding the accuracy, completeness, or reliability of such information.

Currency exchange rates, fees, and service availability are subject to change without prior notice and may vary by location. All transactions are subject to applicable laws, regulations, and the policies of Alfalah Currency Exchange (Pvt.) Ltd., as well as the rules and regulations issued by the State Bank of Pakistan.

AFCE shall not be liable for any loss or damage arising directly or indirectly from the use of, or reliance upon, the information contained on this website.