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FAQ’s – Hospital Cash Assist by TPL Life

Health is very important, we all want to live happy and peaceful life and we can achieve this by keeping good health, Good health should be considered as the most precious asset as the greatest health is the wealth.

Please call us on our helpline and our contact centre agent will contact you soon or you can buy directly from Alfa App.

“Hospital Cash Assist by TPL Life” insurance product provides you living benefit during your life you can get the pay out in case of hospitalization.

GOD for Bid, customer(s) has been hospitalized due to any reason for 3 days at a hospital, upon claim TPL Life Insurance Limited will pay you an amount of Rs. 10,000 * 3 = 30,000 (Coverage amount multiply by # of days’ hospitalization).

Once your payment have been deducted, you will get the purchase SMS, in addition to that you can see your policy details anywhere and anytime by simply clicking on the Policy Brief Case tab.

Only in case of legit hospitalization and/or accidental disability.

You will not receive anything as this is not investment linked product. The only benefit you gain is the hospitalization as per your insurance plan and/or Accidental Disability.

Yes, you can only avail this product if you are between 18-54 and you can continue to remain enrol till the age of 55 years.

Yes, you can only avail this product for one year or one month only.

The premium term is 1 year and if you select the option for renewal, after 1 year you will automatically charge the next premium, in case you do not required this product for 2nd year, you may request for cancellation via Contact Centre.

No, only Core and Wallet banking account are eligible for this products

No, you can only purchase 1 policy on one CNIC.

Please log on to the Alfa App and click on the Policy Brief Case tab, you can download and view the policy General Term and Condition instantly at anywhere and anytime.

You may simply click on the Policy Cancel button, instantly you will get the SMS and your premium will be reversed within 5-7 working days.

Yes, but your premium will not be refunded after free look period passed.

GOD Forbidden, if insured person admitted in the hospital, the insured person will submit the claim details to TPL Life Insurance Limited office, details are also available under Claim tab.