alfalah
FAQ’s – Alfa Zindagi by EFU LifeFAQ’s – Alfa Zindagi by EFU Life

FAQ’s – Alfa Zindagi by EFU Life

What would happen to your family if you died unexpectedly? Would there be sufficient money for your spouse to pay the bills? What about sending your kids to college? What about your own loans? What about your funeral and its associated costs?

Please call us on our helpline and our contact centre agent will contact you soon or you can buy directly from Alfa App.

Alfa Zindagi by EFU Life is a term life insurance plan which offers coverage in case of death due to any causes. In case of covered member’s death the beneficiary will get the lump sum amount.

Upon premium deduction, you will get the purchase SMS, in addition to that you can see your policy details anywhere and anytime by simply clicking on the Policy Brief Case tab.

You will not receive anything as this is not investment linked product. The only benefit you gain is the death benefit. Your loved ones can gain the sum assured if you pass away.

Yes, you can only avail this product if you are aged 18-64 and you can continue to remain enrol till the age of 64 years.

Exclusion means that the company does not provide any coverage against the exclusion mentioned in the policy document.

Yes, you can only avail this product for one year.

The premium term is 1 year and if you select the option for renewal, after 1 year you will automatically charge the next premium, in case you do not required this product for 2nd year, you may request for cancellation prior 1 month of renewal deduction.

No, you cannot buy through your Credit Card/Orbit.

No, you can only purchase 1 policy on one CNIC.

EFU Life Assurance Limited will provide you the policy document within 07 working days from your premium deduction. However; you can view the policy General Term and Condition available in Alfa App, go to Policy Brief Case tab at anywhere and anytime.

You may simply click on the Policy Cancel button, instantly you will get the SMS and your premium will be reversed within 5-07 working days.

You cannot cancel the policy after free look period passed.

GOD Forbidden, if covered member’s is passed away, the beneficiary will call the EFU Life Assurance Limited on 111 338 111 or Mailing Address : EFU Life House, Plot No.112, 8th East Street, Phase 1, DHA, Karachi, Pakistan, The details also available under Claim tab.