The Alfalah HilalCard can be used electronically at any retail outlet or ATM that accepts VISA cards and displays these logos:

Personal Identification Number (PIN):
Debit cards that are currently available in Pakistan require the card member to enter the PIN number in order to complete a transaction. The Alfalah HilalCard is a "One-Swipe Card" and does not require you to remember any PIN in order to execute retail transactions. The PIN which will be delivered to you for Visa Electron will be required for ATM based transactions only.
Special POS Machines:
In order to use other debit cards currently in the market you would need to find outlets that carry special POS machines where these cards can be used. Alfalah HilalCard is accepted at all outlets displaying the VISA/Electron logo worldwide and having self-printing POS terminals.
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To be used
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Not to be used
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Global Acceptability:
The Alfalah HilalCard is globally accepted welcomed at all locations displaying the VISA/ ELECTRON/PLUS logos with self-printing POS terminals. Your card is accepted at nearly
27 million physical locations in more than 150 countries round the globe with above
22,000 major establishments in Pakistan.
With your Alfalah HilalCard, you can pay for shopping, meals, travel, entertainment, holiday, petrol and much more. Also it gives you access to ready cash through your PIN (Personal Identification Number) at more than 1 million ATMs to withdraw any amount up to your available bank account balance. This premier card service is a convenient point-of-sale alternative for ATM cardholders who do not qualify for Visa credit purchasing power. Through Alfalah HilalCard, you can access your Bank Alfalah's account from anywhere in the world.
24-Hour Customer Service
Our 24-Hours Customer Service is there to help you with your requests. Our well-trained and qualified Customer Service team will assist you in:
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Answering your queries |
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Registering and resolving your complaints |
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Reporting a lost/ stolen card |
d |
Activating your Card |
Foreign Transactions:
Transactions made outside Pakistan will be converted from the transaction currency to US Dollars, based on international exchange rate prevailing on that date. In order to assist card members, all transactions will be converted to Pak Rupees for payment. This conversation will be based on the market exchange rate quoted by authorized money changers and in accordance with the Bank's Procedures applicable from time to time.
Zero Loss Liability:
If ever you lose your card, Bank Alfalah ensures that you never have to worry about it! You are covered for all fraudulent charges made on your card as soon as it has been reported lost to us. Just make sure that you report the loss immediately upon discovery. You are completely secure against loss, theft after the card loss has been reported to us.
No Minimum Income Requirement:
Unlike other Cards, the Alfalah HilalCard is easy to obtain. There is no preset income requirement to enjoy the benefits of this fast, convenient and safe. All you need to do is open and maintain an account with any of the branches of Bank Alfalah Limited.
Simplicity:
Charge goods and services to your Alfalah HilalCard at all point-of-sale terminals with self-printing ability displaying VISA / Electron sign in Pakistan and abroad.
Flexibility:
With Alfalah HilalCard you may withdraw cash from over 1 million ATMs (Automatic Teller Machines) worldwide. You no longer need to worry about whether you'll make it to the bank before closing time, because ATMs never close - they are open 24 hours a day, 7 days a week, 365 days a year.
Promptness:
Using Alfalah HilalCard at ATMs and / or shops requires less time than queuing in the Bank and writing out checks.
Controlled Spending:
All Alfalah HilalCard transactions are subject to authorization, which means whenever you do a transaction the status of your account is checked. Thus you eliminate the risk of spending the money you don't have - you yourself control your account.
Overview of Expenses:
Each single charge and each withdrawal of cash at ATM made using your Alfalah HilalCard shall be clearly itemized on your bank statement enabling you to easily check the status of your account.
Immediate Payment:
With Alfalah HilalCard you pay your bills immediately unlike when you use a Credit Card and get the bill later. The amount is directly debited from your designated Current/Savings account.
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