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Bank Alfalah Credit Card Features
 

 

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No Joining Fee Step By Step Plan | Non Alfalah Cardmembers

Join Alfalah VISA without paying any joining fee. Start enjoying your free card from the  moment you get hold of it.

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No Annual / Renewal Fee

Alfalah VISA is the only credit card in Pakistan with no annual or renewal fee, so benefit from your card without worrying about any renewal fee.

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Balance Transfer Facility

Bank Alfalah offers balance transfer facility to all its Cardmembers - the easy and convenient way to settle unsettled credit card payments on all existing credit cards in Pakistan. As an Alfalah VISA Cardmember you can avail balance transfer facility at a  low rate of only 1.50% (18% APR) per month (for initial six months), which is the lowest in Pakistan. The balance transfer facility can only be availed if the total outstanding balance does not exceed beyond the credit limit assigned by Bank Alfalah for Alfalah VISA card.

Avail balance transfer facility by filling out our Balance Transfer Facility Form. Print the form, fill out all the fields, sign it and send it to us through courier.

OR

Drop it in at  any of Bank Alfalah drop boxes available in all Bank Alfalah Branches. 

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Global Acceptability

Your Bank Alfalah VISA card is your partner everywhere and is globally accepted and welcomed at locations displaying the VISA logo. It is accepted over 27 million locations in more than 150 countries around the globe and at over 22,000 establishments in Pakistan.

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Cash Advance Facility 75% Of Credit Limit

Now you can avail Cash Advance Facility up to 75% of your available credit limit. Enjoy the benefits of this exclusive offer on your Bank Alfalah Credit Cards. You can get cash from Alfalah ATMs or cash counters of Bank Alfalah branches and other VISA member banks in Pakistan.

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Revolving Credit

With Alfalah VISA you have the option of paying only 5% of your outstanding balance by the payment due date. Service charges will be levied on the balance unpaid spending and carried forward. These charges are calculated on a daily basis from the transaction date for all cash and retail transactions.  The following month you have the option of either the full amount payment or if you wish, pay only the minimum amount due and revolve again.

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Free Supplementary Cards

Gift your family members with exclusive Alfalah VISA supplementary cards and let them also enjoy the privileges of Alfalah VISA. Only Alfalah VISA gives you the unique feature  of having up to six free supplementary cards for anyone you care for.  All supplementary Cardmembers share your credit limit. All charges incurred on the supplementary cards will  be reported on your monthly statement.

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Card Expiry Period

Effective 7 June 2005, all VISA credit cards being issued by our Card Division will have an expiry of 3 years on them.

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24-Hours Phone Banking Service

Our well-trained and qualified phone banking team Is available to help you 24 hours a day. Just dial 111-225-111 for:
 

  1. Activating your card
     
  2. Answering your queries
     
  3. Registering and resolving your complaints
     
  4. Reporting a lost/stolen card

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Zero Loss Liability

If you ever lose your card, Bank Alfalah ensures that you never have to worry about it. You are covered for all fraudulent charges made on your card as soon as it has been reported lost to us. Just make sure that you report the lost card immediately upon discovery. You are completely secure against loss/theft after the card loss has been reported to us.

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All Billing in Pak Rupees

Whether you make transactions in Dollars or any other currency, for your convenience, all your billing will be in PAK Rupees.

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Comprehensive Travel Protection

Alfalah VISA offers a comprehensive cover up to Rs. 3.5 Million on Alfalah VISA Gold Card in case of an accident, while traveling on any common carrier. It is applicable only if the tickets are charged through Alfalah VISA card.  The details are given as follows:

Limits of Indemnity:

Rs. 3.5 million = For Gold Card Holders
Rs. 1.75 = For Classic, Classic Blue and Women Exclusive Cards

Coverage::

Personal accidents travel insurance for card holders during travel only, if ticket is bought using the card, as per benefits listed below.

Death:

100%

Special Exclusion:

This policy will not cover any claim due to death or permanent injury unless the same is caused due to any accident of the carrying vessel/vehicle.

Geographical Limit:

World Wide

Permanent Disablement
Permanent total loss of both eyes or two limbs:               100%
Permanent total loss of one eye and one limb:                   75%
Permanent total loss of one eye or one limb:                     50%
Permanent total loss of one finger or thumb or toe:            10%

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Statement of Account

For your convenience we give you a single glance, easy to manage monthly statement which contains the following:

  1. Card Account Number.
     
  2. Statement Date.
     
  3. Page Count.
     
  4. Transaction Description Indicating: The date of transactions made, Transaction reference, Name of merchant establishment, Amount charged and Currency type (If the transaction is made in any currency other than Pak Rupees ).
     
  5. Credit Limit indicating: The total credit limit assigned to you for all your card accounts (principal and supplementary).
     
  6. Payment Due Date: Indicating the date by which your payment should reach Bank Alfalah to avoid any late payment charges.
     
  7. Current Balance: Indicating the total outstanding amount on your card account on the statement date.
     
  8. Payment coupon: To be used for making payments.

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Fortunes

For every Rs. 50 you spend on your Alfalah VISA card, you will earn one fortune point. Your accumulated fortune points can be exchanged for a whole range of items displayed in our Fortunes Catalogue.. It offers a wide range of lifestyle categories always catering to you and your family's taste. Once you have accumulated enough points to redeem the  gift of your choice, fill out a simple form available at all Bank Alfalah branches or call our 24 hour phone banking service and order the item of your choice. The fortune items will be delivered at your doorstep.

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Acceptance at 1LINK ATMs

Avail Cash Advance upto 75% of your credit limit at over 2200 1Link ATMs in Pakistan in addition to over 1 million ATMs worldwide.

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Instant SBS Monthly Installment Plan

Bank Alfalah cardholders can convert any transaction of Rs. 3,000 or above into easy installments of 3,6,12,18,24,30 and 36 months’ tenures at the time of transaction.

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Utility bill Payments

Now Utility bill payments* can be made through Alfalah VISA credit cards either by calling Call Centre or through Direct Debit instructions. *Available on FESCO, LESCO, SSGC, SNGPL ,IESCO, HESCO, GEPCO, KESCO, PTCL & WARID. Other companies will be added soon.

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Call and Pay Facility

Cardholders now have the convenience of using their cards to make payments even on locations where credit cards are not accepted by calling our 24 hours Call Center and getting pay orders issued to any third party through debit to Alfalah Visa Credit Card.

Prepaid Mobiles Top ups

Alfalah cardholders are also being provided the facility to get their prepaid mobile connections of any company topped up by just one call to 24 hours Call Center. Alfalah credit cardholders can also use their reward points to get the prepaid mobile top ups.

Alfalah Credit on Phone

Alfalah cardholders can call the Call Center and get credit upto 75% of their available credit limit assigned by Bank Alfalah or available credit limit whichever is lower at just 2.0% per month (24% APR). Payment of credit amount can be made to them through a cheque at the doorstep or directly into the account in Bank Alfalah.

Credit Card Bill Payment through Alfalah HilalCard

Now Bank Alfalah account holders can make their credit card bill payments through Alfalah HilalCard by using it on ATMs.

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Special Offer on Warid post paid connections

Warid post paid connections are being offered to Alfalah cardholders with exciting features.

Alfalah Cards SMS Facility

Alfalah cardholders can get SMS for card usage, mini statement, payment receipt confirmation, etc. A call can be made at 111-225-111 for registration

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Step By Step (SBS) Plan

Now you can convert any transaction amount of Rs. 3,000/- and above, to a Step-By-Step payment plan. It gives you the flexibility to convert your large payments into small equal monthly installments.

What Transaction can I Transfer to SBS?

  • Retail Transactions (Domestic & International)
     
  • Cash Transactions (Domestic & International)
     
  • Balance Transfer Transactions

How Can I Apply?

It is a simple three-step process:

  1. Fill in the SBS application form available at any of the Alfalah Branch or Cards Center (required only at the time of first transaction, when you apply for SBS plan.)
     
  2. Call at 111-225-786 and book the transaction under SBS.
     
  3. For normal SBS choose from 3, 6, 9, 12, 18, 24, 30, 36 months affordable payment plans. And for BTF to SBS choose from 6, 9, 12, 18, 24, 30, 36 months plans.

Calculation::
Calculate your monthly installment at only 21.0% p.a. by simply multiplying (*) the factor given below with the transaction amount. For BTF conversion to SBS, calculate monthly installment at only 11.88% p.a. by multiplying (*) the factor given below with the transaction amount.

Example:
On a transaction amount of Rs. 6,000/- the installment for 36 months is Rs. 271.68 p.m. (i.e. 6000 x 0.04528). For BTF transactions, monthly installment for same amount will be Rs. 226.20 p.m. (i.e 6000x0.0377) if applied within 10 days of BTF transaction.

Payments Plan Normal SBS BTF conversion to SBS
Factor @ 1.75% p.m APR Monthly Installment (Rs.) Factor @ 0.99% p.m APR Monthly Installment (Rs.)
03 months 0.35083 31.23% 2,104.98 N/A 17.73% N/A
06 months 0.18417 35.15% 1,105.02 0.1766 20.09% 1,059.60
09 months 0.12861 36.36% 771.66 0.121 20.90% 726
12 months 0.10083 36.74% 604.98 0.0932 21.25% 559.2
18 months 0.07306 36.68% 438.36 0.0655 21.44% 393
24 months 0.05917 36.22% 355.02 0.0516 21.37% 309.6
30 months 0.05083 35.66% 304.98 0.0432 21.21% 259.2
36 months 0.04528 35.07% 271.68 0.0377 21.01% 226.2

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Terms and Conditions

1. I/ We (hereinafter referred to as the “Customer”) hereby request and authorize Bank Alfalah Limited Pakistan (hereinafter referred to as the “Bank”) to enroll my/our Card Account mentioned above for the Step-by-Step payment plan facility (hereinafter referred to as the “SBS”). The Bank is offering this facility to all the members of the Bank that hold the Credit Cards issued by the Bank.

2. The Purpose of SBS is to enable the Customer to purchase Goods and Services offered by Merchants and transfer such transaction(s) or to transfer existing retail transactions or existing balances on the Credit Card Accounts to SBS using the limit available on his/her Credit Card and repay the amount of the purchase/transfer amount in equal monthly installments in accordance with these Terms and Conditions.

3. If the Customer meets the Terms and Conditions of Bank’s Credit Card and also the Terms and Conditions specified herein, he/she may be eligible for enrolling in SBS. SBS is available and will only be offered to those customers, who abide by the Credit Card Conditions, meet the minimum transaction floor limit and have the required Credit Limit on his/her Credit Card Account.

4. All retail transactions made within Pakistan or outside Pakistan (greater than or equal to PKR 3,000), or any existing balance (greater than or equal to PKR 3,000) on the said Card Account can be converted into SBS, however, the Bank may at any time, upon giving prior information to the Customers, change the above mentioned floor limit.

5. The transactions shall be only transferred to SBS for full amounts. The Bank will not allow partial transaction amounts to be transferred on to SBS.

6. SBS will be available to the Customers for Goods and Services purchased and the transactions performed through Credit Card issued by the Bank from time to time.

7. The Customer having made a Bank Alfalah Credit Card transaction can ask for the transference of his/her specified transaction to the SBS. The Customer will be able to utilize SBS from time to time by giving oral instructions, through telephone to the Bank’s 24-hour Authorization Centre. The personnel at Authorization Centre, having established the identity of the Customer and obtaining other necessary details, shall fill the application form on the basis of the information provided by the Customer.

8. The Bank would not be bound to act upon any oral instructions purporting to have been given by the Customer unless the Bank can, during such oral instructions, verify any personal/financial information appearing on or resulting from the Customers Bank Alfalah Credit Card Application Form and/or Credit Card Account. The Bank reserves the right to select the item for verbal verification and/or to reject any oral instruction without assigning any reason(s) whatsoever.

9. On receiving the oral instructions the Bank may, if it deems fit, convert the transaction into a SBS transaction in accordance with these SBS Terms and Conditions and the provisions applicable to that specific offer.

10. Installment billed to cardholders on cycle date will be included in Minimum Payment of said cardholder.

11. The SBS Terms & Conditions may vary from one offer to another and different Installment Charge Rates can be levied based on the nature of offer and duration of the Installment Plan opted by the Customer.

12. The Bank would reserve the absolute right to accept/reject the request for conversion of the transaction or balance to SBS.

13. The Bank will not be liable for any damage or loss incurred by the customer arising out of the purchase, installation, use or otherwise of the Good(s) and/or Service(s) under SBS for any negligence, breach of statutory or other duty on the part of the merchant nor shall the Bank be responsible in any way for the quality of the Good(s) and/or Service(s) purchased under SBS. Any complaint as to the quality of Goods purchased or Services rendered through SBS shall be referred to the Supplier or Merchant and shall not affect Customer’s obligation to continue paying the SBS monthly installments to the Bank.

14. The Bank is entitled at any time and without any prior notice or liability to the Customer in any manner whatsoever to terminate SBS or cancel or vary its benefits or features, or vary, or add or delete any of these Terms and Conditions. The Bank is also entitled to determine a floor limit for the minimum amount of purchases allowed under the SBS for each particular offer.

15. The Bank reserves the right to disqualify any Customer from further participation, if in its judgment, the Customer has in any way violated these Terms and Conditions, or has violated the Credit Card Terms and Conditions.

16. The Bank shall be entitled to disallow/refuse any application form submitted by the Customer to it under SBS without assigning any reason whatsoever.

17. The Bank shall not be liable if it is unable to perform its obligations under these Terms and Conditions for any reason whatsoever.

18. These Terms and Conditions shall be without prejudice to the existing Credit Card Conditions governing the issue of and use of the Bank’s Credit Card and shall apply to SBS.

19. If at any time, dispute arises in connection with the SBS or these Terms and Conditions, the Bank’s decision in connection with the same shall be final and binding. The Bank reserves the right to terminate the SBS without prior notice.

20. Each of these Terms and Conditions shall be severable and distinct from one another, if at any time anyone or more of such Terms and Conditions becomes invalid, illegal, or unenforceable, the validity, legality or enforceability of the remaining provisions shall not be in any way impaired or effected thereby.

21. The Terms shall be governed and construed according to the laws of Pakistan and the Courts of Lahore shall have non-exclusive jurisdiction to settle any dispute from the term.

22. Force Majeure: In the event of the occurrence of a Force Majeure event that directly affects the ability of the Bank hereto to perform its obligation hereunder, the Bank shall be entitled to suspend performance of such an obligation for the duration of the Force Majeure event. Force Majeure includes acts of God, war, riots, hostilities, revolution, civil commotion, strike, epidemic, accident, fire, flood, earthquake, explosion, blockade, and or any other cause similar to the kind herein enumerated or of equivalent force not within the control of the Bank.

23. The Customer agrees that the Customer shall not have any claim of any kind against the Bank on the basis of or arising out of or relating to any of the instructions given above & that the Bank, its relevant officers & employees shall not be liable for any action undertaken pursuant to any instructions issued by the Customer.

24. The Facility can only be availed till such time, as the Total Outstanding does not exceed beyond the Credit Limit notified by the Bank to the Customer for the Customer’s Bank Alfalah credit card. At any time if making payment of the amount will result in exceeding the Credit Limit, the Bank will not be obliged to pay the Amount in terms of the instructions for the Facility and will not act upon the Customer’s instructions and the Customer will not be able to avail the Facility exceeding the Limit. Bank Alfalah Limited does not undertake any responsibility whatsoever for non-payment of any such Amount, and/or any resulting charges/mark-up/losses or any other liability as a result of such non-payment to the beneficiary or any other party.

25. A processing fee of 2% will be applicable per transaction. The Bank reserves the right to change all the SBS related fees and charges at its own discretion.

26. Pre-closure penalty will be 5% of remaining loan amount or Rs. 1,000 (whichever is higher).

27. The Cardmember agrees to reimburse the Bank for payment of any stamp duties and/or excise or other similar taxes or levies payable in connection with any advances, finances or credit provided by the Bank to the Cardmember or any Supplementary Cardmember.

28. The customer will be charged 1st SBS installment on billing cycle date with full monthly service charges either He/She is Revolver or Transactor. For example, If the billing cycle date is 15th and the SBS booking date is 12th of the same month, full monthly service charges will be billed and He/She will also be charged normal service charges on total outstanding balance inclusive of SBS transaction amount till the booking date of SBS.

29. SBS Plan is not applicable on partial transaction amounts.

30. I confirm that I may be allowed to avail other facilities being offered by Bank Alfalah Limited on its credit cards including but not limited to Balance Transfer Facility, Call and Pay facility, etc. I agree that Bank Alfalah Limited shall, from time to time, send me the Terms and Conditions of other facilities and I will only begin to avail any of the provided facilities once I have read the governing Terms and Conditions and fully agree with them.

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NON ALFALAH CARDMEMBERS

If you are currently not a member of the esteemed Alfalah VISA Cardmember family,  then please call our 24-Hour Phone Banking Service at 111-225-111 or visit the nearest bank Alfalah branch.

 
 
 
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